Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 748 reviews

Reviews

Recommend
Involvement
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11th May 2024


Receptionist was rude when I told her why I wanted an appointment. Dr.Lai was ok. It would be nice to see the same doctor you seen before when it is for an ongoing problem

Suggested improvements
Not all of the receptionists are rude just one in particular maybe she needs training on her manner

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th May 2024


Number of online assessments are low to book via apps per year

Suggested improvements
Better booking system online

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th May 2024


I rang up for an appointment Receptionist found one which suited me in a couple of minutes

Suggested improvements
No the Receptionist and my Doctor were excellent

Experience
Involvement
Cleanliness
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Appointment
 
8th May 2024


I have rang surgery a couple of times snd phone went dead when I called back I was 20+ in the queue and all appts gone last time I managed to get appt with 2 students which I have to say were very good

Suggested improvements
Put appointments back on line

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th May 2024


Because can not get appointment I tend to no go because I think why bother when you carnt get appointment think there doing somit when your giving appointment

Suggested improvements
Some staff can be bit abrupt puts me off ringing

Experience
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Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft